Simple, Transparent Pricing
Pay per unit, per month. Start with the plan that fits your community and add premium modules as you grow.
Get Organized
Essentials
$79/mo minimum · 100 SMS included
$499 one-time onboarding
- Resident & Board Dashboard
- Financial Management
- Service Requests
- Document Library
- Community Directory
- Announcements & Calendar
- Weather Widget
- Board View
- 100 SMS / month
- 5 GB Storage
Full Operations
Core
$249/mo minimum · 500 SMS included
$999 one-time onboarding
- Everything in Essentials
- Online Voting & Elections
- Violation Tracking
- ARC Review Workflows
- Social Feed & Forum
- Marketplace
- Executive Briefings
- Emergency Alerts
- Meetings & Decision Log
- 500 SMS / month
- 10 GB Storage
AI-Powered Excellence
Prime
$399/mo minimum · 2,000 SMS included
$1499 one-time onboarding
- Everything in Core
- Cove AI Chatbot
- Amenity Reservations
- Guest Parking & Permits
- Move-In/Out Workflows
- Vendor Directory
- Package Tracking
- Digital Packets & Resale
- 2,000 SMS / month
- 25 GB Storage
All prices in USD. Onboarding includes resident import, document upload, feature setup, and team training. Communities with 500+ units receive volume discounts. Contact us for a custom quote.
Managing Multiple Communities?
Portfolio pricing for management companies — each community gets its own dashboard at standard per-unit rates. We offer discounted onboarding and bundled SMS allowances across your portfolio.
Full Feature Comparison
Every feature, every plan — at a glance.
| Feature | Essentials $1.25/unit | Core $2.50/unit | Prime $4.00/unit |
|---|---|---|---|
| Core Platform | |||
| Resident Dashboard | |||
| Board Dashboard | |||
| Manager Dashboard | |||
| Financial Management | |||
| Service Requests | |||
| Document Library | |||
| Community Directory | |||
| Announcements | |||
| Calendar & Events | |||
| Weather Widget | |||
| Governance & Compliance | |||
| Board View | |||
| Online Voting & Elections | |||
| Violation Tracking | |||
| ARC Review Workflows | |||
| Executive View | |||
| Executive Briefings | |||
| Meetings Module | |||
| Decision Log | |||
| Communication | |||
| Email Notifications | |||
| SMS Messaging | |||
| Emergency Alerts | |||
| Social Feed | |||
| Community Forum | |||
| Marketplace | |||
| Premium Modules | |||
| Cove AI Chatbot | Add-on | Add-on | |
| Advanced Analytics | Add-on | Add-on | |
| Amenity Reservations | Add-on | Add-on | |
| Guest Parking & Permits | Add-on | Add-on | |
| Guided ARC Submissions | Add-on | Add-on | |
| Move-In/Out Workflows | Add-on | Add-on | |
| Reserve Study Integration | Add-on | Add-on | |
| Vendor Directory | Add-on | Add-on | |
| Package Tracking | Add-on | Add-on | |
| Digital Packets & Resale | Add-on | Add-on | |
Premium Modules
Add-Ons for Essentials & Core
Unlock premium modules individually on Essentials or Core plans. All add-ons are included with Prime at no extra cost.
Cove AI Chatbot
$95/moAI-powered chatbot for governing documents Q&A
Advanced Analytics
$60/moExecutive insights, trend analysis, and custom reports
Digital Packets & Resale
$50/moResale packets, statements, and digital exports
Amenity Reservations
$40/moAmenity booking and reservation management
Guest Parking & Permits
$35/moGuest and parking permit management
Guided ARC Submissions
$30/mo"What's Allowed?" guided architectural review submissions
Move-In/Out Workflows
$30/moStreamlined move-in and move-out processes
Reserve Study Integration
$30/moReserve study tracking, funding projections, and component inventory
Package Tracking
$25/moPackage delivery tracking and notifications
Vendor Directory
$20/moRecommended vendors list for residents
Zero Cost to the HOA
Transaction Fees
These fees are paid by the buyer, settlement company, or delinquent owner — never by the association. Your subscription covers everything else.
| Service | Fee |
|---|---|
Resale Packet Disclosure packet for unit sale or refinance | $75 |
Lender Questionnaire Mortgage lender information request | $50 |
New Owner Setup New owner account and portal onboarding | $35 |
ARC Application Fee Architectural review submission processing | $10 |
Collection Notice (1st) Friendly payment reminder — 30 days past due | $5 |
Collection Notice (2nd) Formal demand letter — 60 days past due | $10 |
Collection Notice (3rd) Pre-lien / intent to lien notice — 90 days past due | $15 |
Collection Notice (Final) Final notice before attorney referral — 120+ days | $25 |
Processing & Overage Rates
Passed through to payer as convenience fee
Passed through to payer as convenience fee
Per message beyond plan allowance
Per question beyond daily/monthly limits
Beyond plan storage limit (5 / 10 / 25 GB)
Frequently Asked Questions
How is pricing calculated?
Pricing is based on the number of units in your community. Each plan has a per-unit monthly rate and a monthly minimum. Your monthly cost is the greater of (per-unit rate × unit count) or the monthly minimum. For example, a 200-unit community on Core pays $500/month (200 × $2.50). A 30-unit community on Core pays the $249 monthly minimum.
Can I switch plans later?
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. When upgrading, all new features are available immediately.
What happens if I exceed my SMS allowance?
Additional SMS messages are billed at $0.03 per message. You can monitor your usage in real-time from the manager dashboard. Most communities stay well within their plan allowance.
What about the onboarding fee?
Each plan includes a one-time onboarding fee that covers hands-on setup: importing your resident roster, uploading governing documents, configuring features, and training your team. Covenant offers flexible agreement terms billed monthly, with annual discounts available. We earn your business every month.
Who pays transaction fees?
Transaction fees like resale packets, lender questionnaires, and collection notices are paid by the buyer, settlement company, or delinquent owner — not by the HOA. Payment processing convenience fees are passed through to the payer. The association pays nothing extra beyond its subscription.
Do you offer discounts for larger communities?
Yes. Communities with 500+ units receive automatic volume discounts. Contact our team for a custom quote tailored to your community size and needs.
What about management companies with multiple communities?
We offer portfolio pricing for management companies. Each community gets its own fully independent dashboard, and pricing stays per-unit — so you only pay for what you manage. We offer discounted onboarding and bundled SMS allowances across your portfolio. Contact us to build a custom package.
What kind of support is included?
All plans include email support with a 24-hour response time. Core and Prime plans include priority support. We also provide a comprehensive knowledge base and onboarding assistance for every new community. Priority Support ($99/mo add-on) includes a dedicated account representative and 4-hour response times.
How does data storage work?
Each plan includes storage for documents, photos, and community files. Essentials includes 5 GB, Core includes 10 GB, and Prime includes 25 GB. Additional storage is available at $5/GB/month. You can monitor your storage usage from the manager dashboard.
Still Have Questions?
Our team is here to help you find the perfect plan for your community. Let's chat.